Effective Date: 2nd March
This Privacy Policy outlines how Wayone IT (&quiot;Company", &quiot;we&quiot;, &quiot;our&quiot;, &quiot;us&quiot;) collects, uses, processes, stores, and protects personal data in compliance with applicable laws including the Information Technology Act, 2000 (India), UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, and the General Data Protection Regulation (GDPR) where applicable.
This policy applies to all visitors, clients, partners, and users who access our website, services, or communicate with us through digital platforms.
We may collect personal information including but not limited to: full name, email address, phone number, company details, billing information, IP address, browser type, and any other information voluntarily submitted via forms or communications.
We process personal data based on lawful grounds including consent, contractual necessity, legitimate business interests, legal obligations, and protection of vital interests.
Personal data is collected for purposes including service delivery, contract execution, customer support, billing, marketing communications (with consent), analytics, security monitoring, and legal compliance.
We do not sell personal data. Information may be shared with trusted third-party service providers, payment processors, cloud hosting providers, analytics platforms, or legal authorities where required by law.
If personal data is transferred outside India or the UAE, we ensure appropriate safeguards including contractual clauses and secure data transfer mechanisms compliant with GDPR standards.
We retain personal data only for as long as necessary to fulfill contractual, legal, and operational requirements unless a longer retention period is required by law.
We implement appropriate technical and organizational security measures including encryption, secure servers, access controls, and monitoring systems to protect data against unauthorized access or misuse.
Users have the right to access, correct, delete, restrict processing, object to processing, withdraw consent, and request data portability. Requests can be submitted via official company communication channels.
Our website may use cookies and tracking technologies to enhance user experience, analyze traffic, and improve services. Users may control cookie preferences through browser settings.
This Privacy Policy shall be governed by and construed in accordance with the laws of India and the United Arab Emirates, depending on the jurisdiction of service engagement. Any disputes shall be subject to the exclusive jurisdiction of courts located in the respective governing territory.
We reserve the right to update this Privacy Policy at any time. Updated versions will be published on our website and become effective immediately upon publication.
For any privacy-related concerns, requests, or complaints, please contact us via official email communication provided on our website.